Privacy Policy
Autumn respects your concerns about privacy. This Website Privacy Notice describes the personal data we collect about our customers on www.autumn.co.uk (the “Site”), how we use it, with whom we may share it, and the choices available regarding our use of the data. The Website Privacy Notice also describes the measures we take to safeguard the personal data, how long we retain it and how individuals can contact us about our privacy practices and to exercise their rights.
• Your personal details (such as your name, phone number, address and email address);
• Payment card information;
• Login credentials to create an account on the Site
• Your correspondence with us; and
• Any other information that you provide to us.
• If you choose not to provide us with certain information, we may not be able to offer you certain of our products and services, and you may not be able to access certain features of our Site.
We use general aggregate traffic and website usage statistics derived from automatically collected mechanisms, including cookies, for statistical reporting. We may share such reports with organisations with which we have a business relationship. We use the aggregate traffic and website usage information to help us understand usage and allow us to make improvements to the site. We use stored IP addresses to help diagnose problems with our servers and otherwise to administer the site and to collect aggregate traffic and website usage data.
We do not sell or lease your personal data to third parties. We may share personal data with (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; (6) in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation); or (7) otherwise with your consent.
If you expressly agree to the use of your data for us to tell you more about Astile, then your data will be stored and used for such purposes, e.g., for sending you our newsletters, competitions, etc., all via e-mail or post or any other communication channel to which you consented. We may also use the information we obtain described above for other purposes, including to:
• Provide products and services to you;
• Process your orders;
• Manage your account:
• Present offers or products to you based on your shopping history;
• Respond to your inquiries; or
Operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analysing our products and customer base; performing data analytics; and performing accounting, auditing and other internal functions).
As required by applicable law, we use the personal data we obtain to comply with applicable legal requirements, carry out our contractual obligations and pursue our legitimate interests (such as managing the Site and operating, evaluating and improving our business), or we obtain consent to process personal data. We also may use the data we obtain in other ways for which we provide specific notice at the time of collection.
We offer you certain choices in connection with the personal data we obtain about you. To update your preferences, update or correct your information, limit the communications you receive from us, or submit a request, please contact us as specified in the How to Contact Us section of this Website Privacy Notice.
To the extent provided by applicable law, you may (1) request access to the personal data we maintain about you; (2) request that we correct, amend, erase or restrict the information; or (3) exercise your right to data portability, by contacting us as indicated below. Where provided by law, you may withdraw any consent you previously provided to us or object at any time to the processing of your personal information on legitimate grounds relating to your particular situation, and we will apply your preferences going forward. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to your information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.
To the extent permitted by applicable law, we retain personal data we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with the provisions of this Website Privacy Notice, or (2) we have another lawful basis for retaining the data beyond the period for which it is necessary to serve the original purpose for collecting the data.
We maintain administrative, technical and physical safeguards designed to protect personal data we obtain through the Site against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
This Website Privacy Notice may be updated periodically to reflect changes in our personal data practices. Changes to the Website Privacy Notice will be posted on this page.
For your convenience and information, our Site may provide links to non-Autumn sites that may be operated by companies not affiliated withAstile. These companies may have their own privacy notices or policies, that we strongly suggest you review. We are not responsible for the privacy practices of any other sites.
The entity responsible for the processing of your personal data in the EEA is Autumn Ltd.
To submit a request, exercise your rights or ask us questions about this Website Privacy Notice, please call us at 07474056956. You also may email us at info@autumn.co.uk